LubriPuntos terms and conditions

Points programme of LubriGo Del Caribe S.A.S., NIT 901.765.785-4, in Cartagena de Indias.

In force since 2026-09-10.

1. Who can take part

Any individual of legal age who books a LubriGo Del Caribe service and leaves us their mobile number. There is nothing to sign up for and nothing to pay: the account is kept against your number.

2. How points accrue

For every $1.000 paid you earn 1 point. Points are calculated on the total actually paid for the service, filters and parts included.

Points are credited once the service is paid for. If a service is cancelled or refunded, the corresponding points are deducted.

Points are personal, cannot be transferred to another person and have no cash value.

3. What can be redeemed

Points are redeemed for the services in the current catalogue, not for cash and not for discounts on other work:

  • Scanner diagnostics300 points · 1 vehicle
  • Cabin filter fitted400 points · Standard part
  • New bulbs fitted1.000 points · Up to 2 halogens
  • New wiper blades1.500 points · Set of 2, standard size

Each reward has the cap shown. If your vehicle needs a part more expensive than the one covered, you pay only the difference, quoted before the work is done.

Redemption happens during a mobile service and depends on the technician having in stock the specific part your vehicle needs.

4. Credit vouchers

If no reward in the catalogue suits you, you can redeem points for credit towards your next service:

  • $10.000600 points
  • $25.0001.500 points
  • $50.0003.000 points

The voucher is not cash. It can only be spent on LubriGo Del Caribe services; it cannot be withdrawn, exchanged for money or transferred to another person.

5. How long points last

Points expire twenty-four (24) months after the service that generated them, if they have not been redeemed.

We will warn you on WhatsApp before they expire, at the number linked to your account.

6. Changes and termination of the programme

LubriGo Del Caribe may change the catalogue, the caps or the points price of the rewards, and may end the programme. Changes are published on this page and apply from then on.

If the programme ends, points already earned may be redeemed during the three (3) months following the notice, using the catalogue in force on the date of the notice.

7. Misuse

Points may be voided and an account closed where we detect points earned on services never performed, use of someone else's data without their consent, or an attempt to turn points into cash.

8. Personal data

To take part we need your name, your mobile number and your vehicle details. We use them to keep your points account, tell you about your redemptions and provide the service.

Data handling is governed by our data processing policy, under Law 1581 of 2012. You can access, update, correct or delete your data, and withdraw your consent, by writing to us on WhatsApp or to the email address shown on contact.

Sending you promotions requires separate consent, which is optional and which you can withdraw at any time by replying BAJA to any message. Withdrawing it does not remove you from the points programme.

9. Questions and complaints

Write to us on WhatsApp or through the channels on contact. We will reply within fifteen (15) business days.

These terms are governed by Colombian law. They add to, and do not replace, the general terms and conditions of the site.

Back to LubriPuntos